Privacy Policy
Introduction
PlonkBot (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy.
This Policy describes the types of information we may collect from you or that you may provide when you use our Telegram bot (the “Bot”), our website located at https://plonkbot.com/ or any other web domains operated by us (the “Website,” and together with the Bot, the “Services,” or individually, a “Service”), or any mobile applications to which this policy applies. It also explains our practices for collecting, using, maintaining, protecting, and disclosing that information.
This Privacy Policy forms part of our Terms of Use and should be read in conjunction with them to fully understand your rights, our obligations, and how we operate the Services. If you do not agree to the terms of this Privacy Policy, please do not access or use the Services or any other aspect of our business.
This Policy applies to information we collect:
Through the Services;
In email, text, and other electronic communications between you and the Services;
Through mobile or desktop applications you download from the Services (where this Policy is posted);
When you interact with our advertisements or applications on third-party platforms, if those include links to this Policy; and
Through any other means associated with or related to your use of the Services.
This Privacy Policy does not apply to information collected by:
Us offline or through any other means, including on any other website operated by the Company or any third party (including our affiliates and subsidiaries); or
Any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Services.
Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we treat it. If you do not agree with our policies and practices, your choice is not to use our Services. By accessing or using the Services, you agree to be bound by this Privacy Policy.
We may update this Privacy Policy from time to time. Your continued use of the Services after changes are made constitutes your acceptance of those changes, so we encourage you to review the Privacy Policy periodically for any updates.
Children Under the Age of Sixteen (16)
Our Services are not intended for children under eighteen (18) years of age, and we do not knowingly collect personal information from children under sixteen (16). No one under the age of eighteen (18) may provide any personal information to or through the Services.
If you are under sixteen (16), do not:
Use or provide any information through the Services or any of their features;
Register for an account (if such functionality is available);
Make any purchases (if applicable);
Use any interactive or public features (if such functionality is available); or
Provide any information about yourself to us, including your name, address, phone number, email address, screen name, or username.
If we discover that we have collected personal information from a child under the age of sixteen (16), we will promptly delete that information. If you believe we might have any such information, please contact us at: [email protected].
Information We May Collect About You and How We Collect It
We may collect several types of information from and about users of our Services, some of which may be classified as “personal information” under applicable privacy laws. This includes, but is not limited to:
1. Identifiers and Account Information
Information that may personally identify you, such as your name (if provided), username, or other identifiers as defined under applicable law;
Cryptocurrency wallet addresses, public keys, and other wallet-related information;
Transaction history, trading activity, associated fees, and timestamps;
Transaction details made through the Services, including transaction type and cryptographic signatures.
2. Device and Usage Information
IP address;
Advertising identifiers (e.g., Identifier for Advertisers (IDFA) on iOS, or Google Advertising ID on Android);
International Mobile Equipment Identity (IMEI) or other unique device identifiers;
Device characteristics, such as operating system, hardware model, browser type, browser language, and network information;
Referring and exit pages/URLs;
Browsing behavior on our Services (e.g., areas visited, preferences, time spent);
Time and date of access.
3. Geolocation and Connection Data
Device geolocation (if enabled or inferred);
Internet service provider (ISP) and type of internet connection;
Metadata about device interactions with our Services.
We collect information about you through various methods, including:
Directly from You
When you fill out forms on the Services, including during account registration, subscription to a service, or submitting a request;
When you respond to surveys or questionnaires, if made available;
When you engage in transactions on the Services;
When you contact our customer support team or communicate with us in any form;
When you run searches or interact with features available on the Services.
Automatically Through Your Use of the Services
As you navigate the Services, we may use cookies, web beacons, pixels, and other tracking technologies to collect information about your interactions;
We may also collect information about your device and network (e.g., browser type, operating system, IP address, and device identifiers);
Usage data and behavioral information (e.g., pages viewed, session time, interaction patterns);
Analytics data, often collected via third-party tools, to understand how users engage with our Services.
From Third Parties
From our business partners, such as advertising or analytics providers;
From service providers who assist with functions like payment processing, user verification, or data hosting;
From publicly available blockchain networks related to transactions you conduct on or through the Services.
From Communications
When you correspond with us via email or through contact forms embedded in the Services, we may keep records of such communications, including attachments and contact information.
Automatic Data Collection Technologies
As you navigate and interact with our Services, we may use various automatic data collection technologies to gather certain information about you, your device, your technology providers, and your activities. This may include:
Details of your visits, such as traffic data, browsing behavior, location data, logs, and other communication data;
Device and connection information, including IP address, internet service provider, browser type, operating system, and device identifiers.
Some of this data may be considered personal information, either on its own or when combined with other data we collect or receive from third parties. We use this information to:
Enable and improve your access to and usage of the Services;
Prevent fraud and enhance security measures;
Measure performance and improve the Services and content;
Offer personalized functionality, including remembering your preferences;
Deliver content and ads tailored to your interests;
Estimate audience size and usage patterns;
Speed up searches and streamline your interactions;
Conduct analytics and market research.
When you visit or leave our Services via links or interact with third-party content that includes our plugins or cookies, we may automatically receive the referring or destination URL. Additionally, we may receive location data from third-party services or GPS-enabled devices for security, fraud prevention, and personalization purposes. You may disable location features via your device settings, but this may impact your ability to access some Services.
Technologies We May Use
We and our partners may use the following technologies to collect data automatically:
Cookies (Browser Cookies)
Small text files placed on your computer to store preferences and track activity. You may set your browser to refuse cookies, but we may still collect some data, and certain features may not work properly.
Flash Cookies
Used to store information about your interactions with the Services. Flash cookies are not controlled by standard browser settings.
Web Beacons / Pixels / Tags
Tiny electronic files embedded in pages or emails that allow us to count visitors, track email opens, and understand user engagement with content.
Embedded Scripts
Code that runs in your browser or app to collect information on how you interact with the Services, such as clicks and navigation paths.
ETags (Entity Tags)
Identifiers used by web servers to help validate web caches and avoid reloading content unnecessarily.
Device Fingerprinting
A technique that analyzes your device’s unique characteristics (e.g., fonts, plugins, OS) to recognize or track it.
Recognition Technologies
Methods (e.g., statistical analysis, machine learning) used to link behavior or devices and infer whether they belong to the same user.
Log Files
Files that record your activity on the Services, including IP address, browser, ISP, referral pages, and timestamps.
Do Not Track (DNT)
"Do Not Track" (“DNT”) is a privacy preference that users can set in certain web browsers (including Internet Explorer, Firefox, and Safari) to signal that they do not wish to be tracked across websites.
While DNT is intended to allow users greater control over their online activity tracking, there is currently no industry-standard approach for websites to consistently respond to DNT signals. As a result, the effectiveness of DNT settings can vary:
Some cookies or tracking technologies may be disabled when DNT is enabled, depending on the behavior of the website being visited.
This can impact functionality such as remembering login credentials or preferences, and may affect the overall performance or availability of certain website features.
At this time, our Services do not respond to DNT signals sent by web browsers due to the lack of a uniform industry standard. We may continue to collect information as described in this Privacy Policy, even if your browser is set to DNT.
For more information about Do Not Track, visit https://www.allaboutdnt.com.
Third-Party Cookies and Other Technologies
Some content or applications, including advertisements, available through the Services may be provided by third parties such as advertisers, ad networks and servers, content providers, and application developers. These third parties may use cookies, web beacons, and other tracking technologies—either alone or in combination—to collect information about your interaction with the Services.
This information may include:
Your browsing behavior on our Services and across third-party websites;
Device and usage data;
Personal information associated with your profile or device.
These third parties may use the collected information to:
Provide interest-based or behavioral advertising;
Measure the effectiveness of their ads;
Deliver other targeted content based on your online activities.
We do not control the tracking technologies or data collection practices of these third parties. Their use of such technologies is subject to their own privacy policies, not this one. If you have questions or concerns about a specific advertisement or targeted content you encounter while using our Services, we encourage you to contact the relevant third-party provider directly.
How We Use Your Information
We may use the information we collect about you, including any personal information, for the following purposes:
To operate and present our Services, including providing access to their content and features;
To fulfill your requests, including delivering products, services, or information you ask for;
To provide customer support, if such features are available;
To facilitate transactions and related activities through the Services;
To fulfill the specific purpose for which you provided the information;
To communicate with you, including sending notices related to your account or use of the Services;
To enforce agreements, including for billing, collections, and contractual obligations;
To notify you about changes, including updates to our Services, products, or terms;
To enable interactive features, if any are available on the Services;
To analyze, develop, and improve our Services, products, and user experience;
For behavioral tracking, profiling, and advertising, including personalization of content;
For internal business operations, such as data analysis, audits, and research;
For any use disclosed at the time of collection;
For any other purpose with your consent;
For fraud detection, security, and compliance, including identifying suspicious activity;
To market our products and services, or those of third parties we believe may interest you;
To deliver targeted advertising by enabling advertisers to reach their intended audiences.
Disclosure of Your Information
We may disclose aggregated information about our users, as well as information that does not identify any individual, without restriction.
We may also disclose personal information that we collect or that you provide, as described in this Privacy Policy, in the following circumstances:
To our affiliates;
To contractors, service providers (including chatbots), and other third parties who support our business and assist us in providing the Services and offering our products;
To a buyer or successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets or stock, whether as a going concern or as part of bankruptcy, liquidation, or similar proceedings, where personal information is among the assets transferred;
To third parties for marketing their products or services to you;
To fulfill the purpose for which you provided the information;
For any other purpose disclosed to you at the time the information is provided; and
With your consent.
Additionally, we may disclose your personal information:
To comply with any court order, law, or legal process, including responding to government or regulatory requests;
To enforce or apply our Terms of Use, this Privacy Policy, and any other agreements between you and us, including billing and collection activities; and
When we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others. This includes sharing information with other companies and organizations for fraud prevention and credit risk reduction.
International Data Transfers
We, our affiliates, subsidiaries, and third-party providers may process your personal information outside of your home country. Please be aware that data privacy laws in the countries where your personal information is transferred may differ from, and may not provide the same level of protection as, the laws in your home country.
Data Security
We have implemented reasonable technical and organizational measures designed to protect your personal information from accidental loss, unauthorized access, use, alteration, or disclosure. However, the security of your information also depends on your actions.
If we provide you with—or you create—a password to access certain parts of our Services, you are responsible for keeping this information confidential. Please do not share your password with others, and consider changing it periodically. We strongly recommend using a password that is unique and not easily guessable, especially one that is different from passwords you use on other websites. This helps prevent unauthorized access in case your credentials from other sites are compromised.
Please note that transmission of data over the internet is never completely secure. Although we strive to protect your personal information, we cannot guarantee its absolute security during transmission or while stored on our systems. Any transmission of personal information is at your own risk.
We are not responsible for any circumvention of privacy settings or security measures on the Services.
Changes to Our Privacy Policy
We reserve the right to update or modify this privacy policy at any time. Any changes will be posted on this page. If we make material changes to how we collect, use, or disclose your personal information, we may notify you by email at the address associated with your account (if applicable) and/or by posting a prominent notice on the homepage of our Website. The date of the most recent revision to this privacy policy is indicated at the top of this page.
You are responsible for reviewing this privacy policy periodically to stay informed about any updates.
Contact Information
If you have any questions, concerns, or comments about this privacy policy or our privacy practices, please contact us at: Email: [email protected]
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